Terms Of Service

Q Memories Privacy Statement and Policies: April 2021

This privacy policy explains the information Q Memories collects when you use its
products and services, and how it is used and your privacy choices.
Q Memories Services is provided by Q Memories Ltd and is intended for use as is.
This page is used to inform website visitors regarding our policies with the collection,
use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Services, then you agree to the collection and use of information
in relation to this policy. The Personal Information that we collect is used for providing
and improving the Service. We will not use or share your information with anyone
except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions, which is accessible at Q Memories unless otherwise defined in this Privacy

Information Collection and Use
For a better experience, while using our Service, we may collect certain personally
identifiable information , including but not limited to Name, Email, Contact Details,
Other personal effects. The information that we request is retained by us and used as
described in this privacy policy.

Financial Information
To make a purchase, you may need to provide a valid payment method (e.g., credit card
or PayPal account). Your payment information will be collected and processed by our
authorized payment vendors. We do not directly collect or store credit or debit card
numbers ourselves in the ordinary course of processing transactions. If we allow
purchase through a third-party platform (i.e. afterpay purchase), the payment method
stored with the third-party platform will be charged.

Clients, along with our team of web developers will create a memory page and upload
content such as videos (including via Third parties such as YouTube, Vimeo or
Facebook, text, photographs, and arts. Your profile may display information about you
and your activities. This information may be accessed by others as defined by you the
user. Your videos may be viewed and otherwise accessed by others, and associated
metadata (e.g., titles, descriptions, tags, etc.) are viewable by others.

Physical Products
We collect your shipping address to send you products you have ordered.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may
include data you submit (such as payment information) or automatically-collected
information (in the case of third-party analytics providers and advertising partners).
We may obtain data from third parties about you. We may combine that data with
information that we have collected. For example, some advertisers or advertising
platforms may allow us to determine what other online services you might use so that
we may place relevant ads on those services.

Analytics Data
Our website collects personal data to power our site analytics and helps us to improve
our service to you. The personal data includes:

·         Information about your browser, network, and device
·         Web pages you visited prior to coming to this website
·         Your IP address

This information may also include details about your use of this website, including:
·         Clicks
·         Internal links
·         Pages visited
·         Scrolling
·         Searches
·         Timestamps

This will enable us to consistently review our services to our clients

Cookies are files with small amount of data that is commonly used an anonymous
unique identifier. These are sent to your browser from the website that you visit and are
stored on your device internal memory.

This Service does not use these “cookies” explicitly. However, the app or QR Code
scanner app may use third party code and libraries that use “cookies” to collection
information and to improve their services. You have the option to either accept or
refuse these cookies and know when a cookie is being sent to your device. If you choose
to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

·         To facilitate our Service.
·         To provide the Service on our behalf.
·         To perform Service-related services; or
·         To assist us in analysing how our Service is used.

We want to inform users of this Service that these third parties have access to your
Personal Information. The reason is to perform the tasks assigned to them on our
behalf. However, they are obligated not to disclose or use the information for any other


We value your trust in providing us your Personal Information, thus we are striving to
use commercially acceptable means of protecting it. But remember that no method of
transmission over the internet, or method of electronic storage is 100% secure and
reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third- party link, you will
be directed to that site. Note that these external sites are not operated
by us. Therefore, we strongly advise you to review the Privacy Policy of these

websites. We have no control over and assume no responsibility for the content, privacy
policies, or practices of any third- party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from children under 13. In the case we discover that
a child under 13 has provided us with personal information, we immediately delete this
from our servers. If you are a parent or guardian and you are aware that your child has
provided us with personal information, please contact us so that we will be able to do
necessary actions.

When we may contact you

Communication Emails:
Our team at Q Memories will stream all communication through email
Order and Account Emails:
We may email you with messages about your order or account activity. For example, we
may email you to tell you that:

·         We will need information from you to help create your loved ones page
·         You’ve made a purchase
·         Your order has shipped

It’s not possible to unsubscribe from these messages.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review
this page periodically for any changes. We will notify you of any changes by posting the
new Privacy Policy on this page. These changes are effective immediately after they are
posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to
contact us.


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